There are 2 email features that provide users with the status of analyser connectivity and information on errors or problems.
We can use our own cloud email server, or your email server, to send out the emails. These features are optional - you do not need to use them.



Laptop email 300 An status email can be sent out each night at midnight.  This shows the last time that each analyser sent data.


If an error event or problem occurs, an email is sent out,  immediately. LabComm can be configured to send email messages to one or more recipients.
The messages can include the latest zipped log file. This will give us information so we can track down why the error has occurred.
There is a setting to specify the maximum number of emails that are sent in any day.


This facility gives the status of analysers connection which can then be monitored and checked daily.
Sample Email for the Connection statuses:


Subject: LabComm 58-2 Kings Hospital Analyser status report

Latest analyser send times:

Clinitek01                    27 MAR 2015 23:57:35
Haem01                      27 MAR 2015 16:44:13
INR02                         27 MAR 2015 17:11:02
iStat                           27 MAR 2015 17:51:55
Piccolo01                    27 MAR 2015 17:46:55
Piccolo02                    27 MAR 2015 21:03:15

Sample Email for error messages

Subject: LabComm 58 General Hospital Interface Server Error

"Cannot check DB for a match, pid and sid are empty"

Examples of messages

"Cannot check DB for a match, pid and sid are empty"

This means that no PID (Patient identifier) or SID (Sample identifier) was entered or sent with the sample. This shows there is a training requirement since a sample should always have
either a SID or a PID in the data stream

"Connection to VetScan 10003 closed: 10053"

This message can come from remote analysers that are connected via GSM. In almost all cases the connection will re-establish itself.

It is important to note that in all cases of error messages, the LabComm analyser interface software will carry on collecting data from the analysers.

The zip feature is provided with the permission of Info-ZIP; copyright (c) 1990-1999 Info-ZIP.